REVIEWS
- My sisters and I would like to express our gratitude for your assistance in the sale of our mom’s house. Your efforts, along with Donna’s, significantly simplified and streamlined the entire process for us. We truly appreciate your dedication and would be pleased to provide a recommendation if anyone inquiries.e3umat
- **Exceptional Service and Compassionate Guidance** We recently worked with Donna and Nick Lutkins to sell our 84-year-old mother's home of over 48 years, and the experience was nothing short of excellent. From the start, they showed an incredible level of empathy and understanding, recognizing the emotional weight this sale carried for our family. Donna and Nick expertly handled every aspect of the sale with professionalism. They provided insightful advice on how to prepare the house for sale, considering her age and desire for the least amount of work involved. Their strategy was top-notch, selling the house above our expectations with ease. What truly set Donna and Nick apart was their patience and kindness. They took the time to explain each step to our mother, ensuring she felt comfortable and informed throughout the process. Their availability to the family was commendable; they were always just a text or phone call away to address any concerns or questions. We are incredibly grateful to Donna & Nick for their sensitivity during this transition. If you're looking for a realtor who combines expertise with genuine care, look no further than the Lutkins Group — highly recommended!Kelly Burch
- I highly recommend trusting Donna and Nick to sell/buy your home. The service they provide is invaluable and I’m thankful we came across their company to sell our home! We live across the country and we wanted a smooth and stress free sale of our now vacant rental home. However, we didn’t have any realtor connections and so we initially decided to just go with a big company due to its low commission rate. We incorrectly thought that the services would be similar to any other realtor. Boy, were we wrong! This company conducted several open houses without cleaning the place and with dead mice in the garage. Despite all this, we received several offers that our assigned realtor lost within 24 hours due to poor communication and negligence. Frustrated and stressed, we came across Donna and Nick’s company. When we explained our situation, Donna and Nick didn’t hesitate to spring into action. They cleaned up the place, did a thorough walk through of the property, prepared the property for the weather by ensuring our pipes wouldn’t freeze, and gave us their honest assessment of the state of the home. Within a day, we were signed with Donna and Nick and back on the market. We sold shortly thereafter- without issues and completely stress-free! When dealing with property, knowledge is power! The one thing that is often overlooked or people are often unaware of is the value a realtor provides when they know the real cost of fixing things. Donna and Nick have contractors on speed dial and can easily estimate the cost of fixing an item so that you can enter negotiations knowing exactly what something should cost instead of letting the opposing party throw out inflated numbers. This is such an important service and Donna and Nick offer it and so much more! We all know the real estate market is oversaturated with realtors and sometimes, it’s impossible to choose who to go with when everyone promises similar things at the outset. However, Donna and Nick truly deliver on those promises and go above and beyond to get you the result you’re looking for. If this review doesn’t persuade you, let all the other 5 star reviews speak for themselves!Anbokhar